Returns/Exchanges

At The Craftsman Beverage Co., we take pride in crafting high-quality products and ensuring they arrive safely. Please review our policies below regarding cancellations and damaged items.

Order Cancellations

We can only cancel an order if we receive a request within 24 hours of purchase and before a shipping notice has been issued. If your order has already shipped, we are unable to cancel it.

To request a cancellation, please contact us at info@craftsmanbeverage.com as soon as possible.

Damaged or Defective Items

If your order arrives damaged, we’re happy to assist with a replacement. Please email us at info@craftsmanbeverage.com with:

• Your order number
• Clear photos of the damaged item(s) and packaging

Once we review the photos, we’ll work quickly to send out a replacement.

Exchanges & Returns

At this time, we do not offer exchanges or returns. If you have any concerns about your order, please reach out, and we’ll do our best to assist you.

For any further questions, feel free to contact us at info@craftsmanbeverage.com.